Providing you the freedom and convenience of using your personal device
Use your personal device to navigate your contactless stay with Park Plaza. All of the below services are available via the Park Plaza Services Hub, which can be accessed via the QR code published on your welcome letter, on the in-room screen or in public areas in the hotel.
Online Check-in
Check in online in 30 seconds from your own device before you arrive. Simply pick up your keycard upon arrival or use the mobile key to enter your room.
Mobile Key
Securely enter your room with a digital key after completing online check in with our Park Plaza Services app, available in App Store and Google Pay.
Instant Messaging
Chat to one of our team members who will be happy to assist with questions or requests you may have via WhatsApp or Web Chat. Available 24/7 during your stay.
Online Room Services
Order room service, including breakfast, with just a few taps directly from your personal device.
Park Plaza is fully focused on reassuring our guests, team members and local communities of our commitment to upholding an even higher standard of cleanliness across our European hotels. Through our partnership with Radisson Hotel Group, a new 20-step protocol for hotels and 10-step protocol for meeting and event spaces has been introduced across the majority of our hotels
