ONLINE CHECK-IN
Check in online in 30 seconds from your own device before you arrive, and head straight to reception to collect your key.
ONLINE CHECK-OUT
Whenever you are ready to leave, save time by checking out online. No need to go to reception.
MESSAGE US
Chat to one of our team members who will be happy to assist with any questions or requests you may have. Available 24/7
BOOK A MEETING ROOM ONLINE
Your ideal meeting in just a few clicks. View our rooms, choose your set-up and book, with instant confirmation.
Enjoy your 10% discount on Food & Beverage, free room upgrade and earn points for future free nights by becoming a Radisson Rewards Member.
Unlock a world of exclusive benefits and access to our Member Only Rate (10% cheaper on our website and App!) and easy upgrade to Premium just after 3 stays.
When can I check out online?
You can check out online on the morning of your departure. If we have your email address on file, we will send you an email at 7 am the day of departure with a link to check out online.
Can I request late check out?
Yes. You can request late check-out directly at the reception at any point during your stay.
I have a balance on my reservation, is it settled when I check out online?
If there is a balance on your reservation, you will be able to pay it during online check out. You will not be required to go to reception to settle it.
Is my online payment secure?
Yes, all online payments are safely powered by our partner Adyen and are 3D secured.
What forms of payment do you accept?
We currently accept debit card and credit card payments. We can only accept cards that support a 3D secure verification.
If I check out online and forget something in my room, what should I do?
If you check out online, leave your room and realise you have left something behind, you can visit reception, who will be happy to assist.
If I check out online, can I store my luggage?
Yes, if you check out online, you can store your luggage at reception.
